Terms of Service

1. Agreement

These Terms of Service ("Terms") govern access to and use of ClauseMinds websites, applications, and related services (collectively, the "Service") operated by ClauseMinds ("we," "us," or "our"). By using the Service, you agree to these Terms on behalf of yourself or the organization you represent. If you do not agree, do not use the Service.

2. The Service

ClauseMinds provides software that helps teams ingest contracts, extract and review obligation-related information, coordinate review workflows, and monitor operational signals tied to contracts. Features and availability may vary by plan, configuration, and deployment. We may modify, suspend, or discontinue parts of the Service with reasonable notice where practicable.

3. Accounts and eligibility

You must provide accurate registration information and safeguard credentials. You are responsible for activity under your account and for ensuring that your users comply with these Terms. You must be legally able to enter into contracts in your jurisdiction.

4. Customer content

You retain ownership of documents, data, and materials you submit to the Service ("Customer Content"). You grant us a limited license to host, process, transmit, and display Customer Content solely to provide, secure, and improve the Service for you, consistent with your settings and applicable law. You represent that you have the rights needed to submit Customer Content and that its processing under these Terms does not violate third-party rights.

5. Acceptable use

You agree not to:

• Violate law or infringe others' rights.
• Probe, scan, or test vulnerabilities without authorization.
• Interfere with the Service, other customers, or underlying infrastructure.
• Use the Service to build a competing extraction or obligation product at scale.
• Upload malware or content you do not have rights to use.

6. AI-assisted features

Where the Service uses machine learning or large language models, outputs may be incomplete or incorrect. Obligation and risk-related outputs are designed for human review and operational support, not as a substitute for professional judgment or legal advice. You remain responsible for decisions you make based on the Service.

7. Third-party services

The Service may integrate with identity, storage, email, analytics, or payment providers you or we configure. Those services are governed by their own terms and privacy policies.

8. Fees

Paid plans are billed as described at purchase or in your order form. Unless otherwise stated, fees are non-refundable and exclusive of taxes you are responsible for. We may change pricing with advance notice as required by your agreement or applicable law.

9. Confidentiality

We will use reasonable measures to protect Customer Content and will treat non-public information about your use of the Service in line with our Privacy Policy and any separate confidentiality terms in an enterprise agreement.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM (OR, IF NO FEES APPLY, ONE HUNDRED U.S. DOLLARS). THESE LIMITS DO NOT APPLY WHERE PROHIBITED BY LAW.

12. Indemnity

You will defend and indemnify us against third-party claims arising from Customer Content, your misuse of the Service, or your violation of these Terms, subject to customary notice and cooperation.

13. Term and suspension

These Terms apply for as long as you use the Service. We may suspend access for material breach, legal risk, or security concerns, with notice where reasonable. You may stop using the Service at any time; provisions that by nature should survive will survive termination.

14. Changes

We may update these Terms by posting a revised version and updating the effective date. Continued use after changes become effective constitutes acceptance. If you are on a written agreement, that agreement controls where it conflicts with these Terms.

15. Governing law

Unless your order form says otherwise, these Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules. Courts in Delaware have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction.

16. Contact

Questions about these Terms: use the contact options on our contact page.